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01.07.2005, The EAO AG Management Team selects ClientHouseEAO AG, a Swiss company that manufactures and deliverers industrial switches and keyboards worldwide, plans to implement a salesforce.com CRM system for all of its production and sales locations.
The key aspects of the EAO CRM solution are:
- A unified, centralized contact and activities management system that will better segment partners, existing customers, and potential customers
- Intense usage of marketing campaigns (salesforce.com Campaign Management) in order to manage existing customer information and acquire new customers
- Multi-stage management of prospective buyers in order to quickly qualify and process all leads
- International standardized sales process
- Real-time sales prognoses that are organization wide
- Analyzable inputs from the CRM system for EAO product management (win/lost analysis based on opportunities products)
- Automatization of a multi-stage Customer Service Process
EAO placed enough trust in ClientHouse’s experience in order to contract us for the following services:
- Executive Management Consulting
- Project Management support
- Process consulting
- Technical CRM consulting
About EAO AG:
EAO is a worldwide company that manufactures a wide range of high-quality products, ranging from switches, buttons, and keyboards to complete operating units. EAO products meet all international standards and have established a strong reputation for their creative and innovative designs.
EAO is a worldwide company that manufactures a wide range of high-quality products, ranging from switches, buttons, and keyboards to complete operating units. EAO products meet all international standards and have established a strong reputation for their creative and innovative designs.
About ClientHouse:
ClientHouse is a consulting firm for Customer Relationship Management (CRM), with a focus on management consulting, process optimization and technology advice. ClientHouse supports national as well as international companies with the implementation and optimization of customer management and customer loyalty strategies in the field of marketing, sales and service. In order to provide an effective response to customer requirements ClientHouse uses the latest technologies of leading vendors.
ClientHouse is a consulting firm for Customer Relationship Management (CRM), with a focus on management consulting, process optimization and technology advice. ClientHouse supports national as well as international companies with the implementation and optimization of customer management and customer loyalty strategies in the field of marketing, sales and service. In order to provide an effective response to customer requirements ClientHouse uses the latest technologies of leading vendors.
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